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Wema Bank is the pioneer of Africa’s first fully digital bank, ALAT, and one of Nigeria’s most resilient banks. With decades of experience in the business of banking, the Bank has remained innovative in delivering value to its stakeholders. The publicly quoted Nigerian company has successfully built a legacy of trust and resilience that has won it the loyalty of its customers. The Bank is constantly introducing products and services tailored to the needs of its customers at every stage of their lives. It is a proud partner to more than one million individuals, families and businesses across Nigeria, helping them achieve their personal and financial goals.
Customers faced challenges due to network downtime, leading to a 15% loss of additional bank deposits for the Bank at the point-of-sale terminals. This issue adversely affected electronic payment transactions between WEMA Bank merchants. Poor network connectivity is probably the biggest challenge to the accessibility and acceptance of POS in Nigeria.
Genyz roaming SIMs solved this challenge by giving the WEMA Bank point-of-sale Terminals the power to roam on the best local network providers in that locality across the country.
With this solution, Genyz roaming SIMs brought about the reduction in downtime to the barest minimum; Not only did Genyz Roaming SIMs bring about connectivity solution but also recovered the 15% loss for the bank.
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