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First City Monument Bank (FCMB) Limited is a member of FCMB Group Plc, which is one of the leading financial services institutions in Nigeria with subsidiaries that are market leaders in their respective segments. Having successfully transformed to a retail and commercial banking-led group, FCMB expects to continue to distinguish itself by delivering exceptional services, while enhancing the growth and achievement of the personal and business aspirations of our customers.
Customers faced challenges due to network downtime, leading to a 15% loss of additional bank deposits for the Bank at the point-of-sale terminals. This issue adversely affected electronic payment transactions between FCMB merchants. Poor network connectivity is probably the biggest challenge to the accessibility and acceptance of POS in Nigeria.
Genyz roaming SIMs solved this challenge by giving the FCMB point-of-sale Terminals the power to roam on the best local network providers in that locality across the country.
With this solution, Genyz roaming SIMs brought about the reduction in downtime to the barest minimum; Not only did Genyz Roaming SIMs bring about connectivity solution but also recovered the 15% loss for the bank.
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