sterling bank : one customer bank
Sterling Bank Plc “Your one-customer bank” is a full service national commercial bank in Nigeria. In over 60 years of operations, Sterling Bank (formerly NAL Bank) has evolved from the nation’s pre-eminent investment banking institution to a fully-fledged commercial bank.
Challenges
Customers faced challenges due to network downtime, leading to a 15% loss of additional bank deposits for the Bank at the point-of-sale terminals. This issue adversely affected electronic payment transactions between Sterling Bank merchants. Poor network connectivity is probably the biggest challenge to the accessibility and acceptance of POS in Nigeria.
Solution
Genyz roaming SIMs solved this challenge by giving the Sterling Bank point-of-sale Terminals the power to roam on the best local network providers in that locality across the country.
Results
With this solution, Genyz roaming SIMs brought about the reduction in downtime to the barest minimum; Not only did Genyz Roaming SIMs bring about connectivity solution but also recovered the 15% loss for the bank.
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